Q: Why are some coaches more expensive than others?

Muse coaches are broken down into three price levels: Mentor, Coach, and Master Coach. All of our coaches have been vetted and are backed by the Muse, but they each offer something different.

Mentors have fewer years of experience, but specialize in various areas and offer services at an affordable price point for those on a budget.

Coaches are great for mid-career professionals who are looking for an experienced coach to help them take the next step.

Master Coaches have the most experience, typically working with senior leaders and executives. They’ve helped hundreds of clients over the years.

In addition to the experience of the coach, some services offer you more time or interactions with your coach as the level increases. These differences are listed on individual service pages.

Q: I’ve never done anything like this. What should I expect?

The exact deliverables for a specific service are available on that service’s page. As far as working with a coach, you will receive personalized attention from a career expert who will use impactful questions to best understand your career objectives and work toward meeting them. Expect a mix guiding questions, thought partnership, and action steps to help you with what comes next.

Like any other relationship, the more you put into your sessions, the more you’ll get out. Those who get the best results are receptive to feedback and open to doing the work after the session is over.

Q: This is a huge investment for me. What happens if I do not enjoy the service? Can I get a refund?

We’re happy to report that these problems arise on less than 5% of all sessions, as evidenced by our average rating of 4.85/5.00 stars. Nonetheless, our world-class customer care team is standing by, and is committed to resolving any issues that come our way. Just contact care.coaching@themuse.com if you have any problems.